Gabriel's Green BMW E36 on a track with trees in the background

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Frequently Asked Questions

Does this fit my car? We’re happy to help you confirm fitment! Please let us know your vehicle’s year, make, and model, along with the parts you’re interested in.

What's the status of my order? An order confirmation email is sent to the email address you provided when placing your order. Once your order ships, you’ll receive another email with your tracking number and shipping carrier information. If you haven’t received either email, please check your spam folder. If you’d like an update on your order, please provide your order number, and we’ll let you know its status and estimated shipping date. If all items are in stock, orders typically take 2–3 business days to ship.

Do you ship to my country? Yes! We ship worldwide. If you don’t see a shipping option for your address at checkout, please contact us. Provide your full shipping address and the items in your cart, and we’ll provide you with a shipping quote.

Can I get my order shipped with an Expedited / Express service? In most cases, expedited or express shipping may be available. However, please contact us to confirm availability before placing your order. The additional shipping cost depends on the items ordered and your shipping address. Please provide these details so we can give you an accurate quote.

Can I pick up my order in person? Please give us a call to schedule a pickup date and confirm availability before placing your order.

I live in the U.S. and see additional fees at checkout. What are they? These fees cover the applicable duties and tariffs on your order when it crosses the border into the United States. Any applicable import charges are collected at checkout, so you won’t have to pay additional duties or tariffs when your package arrives.

Can you source parts that aren’t listed on your website? Yes! Please let us know your vehicle’s year, make, and model, along with the manufacturer's name and part number you're interested in.

The carrier’s website says my order is being processed at customs. What should I do? We recommend contacting the carrier first with your tracking number. Please note that customs delays can be a normal part of the shipping process. The carrier can provide the latest updates and let you know if any further action is needed.